Payment Policy
At RENDEZVOGUE, we are committed to providing a secure and straightforward payment experience. Please review the information below regarding accepted payment methods, currency and payment security.
Accepted Payment Methods
We accept a range of secure payment methods, including:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
The payment methods available to you may vary depending on your device, location and the options displayed at checkout.
Currency
All prices displayed on the RENDEZVOGUE website are listed in British Pounds Sterling (GBP) unless otherwise stated.
Any applicable shipping charges, discounts or other costs will be clearly displayed during checkout before you complete your purchase.
For further information regarding shipping and delivery, please refer to our Shipping Policy.
Secure Payments
Our website uses Secure Sockets Layer (SSL) encryption to help protect information transmitted between your browser and our website.
When accessing a secure page, your browser will normally display a padlock symbol, and the website address will begin with “https”.
Payments are processed through secure payment providers. We do not directly process or store your complete payment card details on our own systems.
Payment Card Security
Payment processing is handled using systems designed to comply with applicable payment-industry security standards, including the Payment Card Industry Data Security Standard (PCI DSS) where applicable.
PCI DSS establishes security requirements for organisations involved in processing, storing or transmitting payment card information.
These standards are designed to help protect cardholder information and reduce the risk of payment-card fraud.
Your Payment Information
When you place an order, your payment information is securely transmitted to the relevant payment processor for authorisation and processing.
RENDEZVOGUE does not have access to your complete payment card number through our standard order-management system. We may receive limited payment information necessary to identify and manage your transaction, such as the payment method used and the last four digits of your card.
We may also receive and process information such as your name, billing address, shipping address and order details where necessary to process and fulfil your purchase.
Privacy & Personal Information
We take the protection of your personal information seriously.
Personal information collected in connection with your order and payment is handled in accordance with our Privacy Policy.
For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy.
Company Information
Store Name: RendezVogue
Company Name: IK Brands
Company Registration Number: 002082690
Company Address: 34 N Frankin Ave, Ste 687 Suite 5233, Pinedale, 82941 Wyoming, USA
Company Warehouse Address: 12 Scaliot Close, New Mills, High Peak SK22 3BX, United Kingdom
Important: Please note that the company warehouse address listed above is not a returns address. Returned items must not be sent to this location.
For return instructions and the correct return address, please contact our Customer Service team at info@rendezvogue.com before sending any items back.
Email: info@rendezvogue.com
Phone: +44 7473 942408
Customer Service Hours
Monday to Friday: 09:00 – 17:00 (GMT/BST)
Saturday and Sunday: Closed
We aim to respond to customer enquiries within 24 hours.